Fraudulent activity and security incidents are inevitable. The important thing is that you know what to do if it happens to you. Tune in to today’s episode where I share my key pieces of advice on how to approach these situations.

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Today’s episode:

• [01:31] The first step to take when you suspect a security incident: block all withdrawals. 
• [02:09] What to do after you have completed step number one. 
• [03:26] Why you should never try to cover up a security incident. 
• [05:04] How fraudulent activity is typically discovered. 
• [06:39] Why you need to find out which financial institutions received and authorized the payment instruction from the suspected fraudulent user. 
• [08:08] The importance of understanding the contractual liability framework relating to fraud.
• [08:21] Why the timing of your responses matters when it comes to dealing with fraud. 
• [09:02] Why it makes a difference whether the fraud victim is a natural person or a legal entity. 
• [10:08] What to do once you have confirmed a case of fraud. 
• [13:55] Everybody experiences security vulnerabilities and fraud, you are not alone! 

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