Do you think trust in a startup company should be earned over time or granted right away? This question has been on Tom and Yana’s minds for the last few weeks, and as usual, they both have opinions on it. Listen as they each share their thoughts and insights on trust, why it’s hard for startups to let people leave when business levels out, and why trust makes a strong foundation, but it’s not everything.

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Today’s Episode:

• [00:26] Hello, we are back again!
• [00:37] Yana and Tom share today’s topic, which has been on both of their minds lately.
• [00:59] Yana speaks about one of the areas she is concerned about, which is trust in business relationships.
• [02:15] She believes businesses today have to show regulators that consumers like the business model.  
• [03:35] Tom agrees and says that both sides have evolved, meaning financial services and regulators.
• [05:04] Yana asks, ‘what is trust’? She gives examples of what she means.
• [08:15] Tom says he doesn’t understand why you can’t value trust and skills and be upfront about it.
• [09:26] In a startup, Yana says if someone leaves the company, it’s a huge deal, but in the corporate world, people go all of the time, and people hardly notice.
• [10:00] Tom thinks that you have to look at how productive one has to be in a startup compared to a big corporate situation.
• [10:37] Isn’t it almost like an inherent conflict that will blow up one day?
• [11:25] Tom shares that in most startups, the founders or original team members don’t stay; they like the challenge and move on once the business has leveled out. 
• [13:35] When it comes to the trust concept, it boils down to two things, the parties that need to trust and the timeline for that to happen.
• [14:54] Tom speaks about trust being a solid foundation and potent ingredient but on its own, can’t do magic.
• [16:29] Yana thinks that good relationships shouldn’t be hard work, but she knows people don’t always make her expectations.
• [18:00] Tom shares that as long as he feels good in the presence of a person, then he feels like the relationship is good.
• [19:01] Yana says if she can rationalize what is happening or where it is going, it gives her a level of trust.
• [20:34] Yana and Tom give their concluding thoughts on trust.

Show links:

• How to get in touch with us, if you’d like to tell your startup story: Yana on Instagram, Tom on LinkedIn