Yes, you heard it right – I was suspicious of bots, and then I changed my mind: today messenger bots are my best friends forever. I’m happy to tell you about it, because I found bots to be super helpful and fun to work with – especially where it comes Read more…
Someone recently asked me if they could outsource all their KYC and onboarding tasks for their new business idea to me (or someone else I could recommend) and I did not think it was such a great idea. I strongly feel that FinTech or any other customer-facing startups should keep Read more…
Lean and mean also requires thinking ahead of what happens once you scale. Yana and Tom talk to Alvin Jiang, VP of Engineering at TenX, about why best practice compliance consists of smart data collection, automated evaluation & robust defense. Learn how a world class crypto startup implements data Read more…
When you are a FinTech startup just coming up with a beta product, the minimum of the minimum customer tags and categories you need are: Legal entities vs natural persons High risk vs standard risk customers As you grow, have more customers and add complexity, you can build on it Read more…
Administration is important, but it’s also frustratingly time-consuming. So I automate. Correction – I’m a junkie when it comes to testing new tools and automating administrative tasks. Here is my latest overview of what I have recently tested and am satisfied with: Board minutes and notes taking: otter.ai can be integrated Read more…
As I work with different startups, I have had the opportunity to compare various corporate tools and admin solutions. Here is a list of some popular resources that I believe work really well: Slack for internal messaging, reminders and other internal communications. Zendesk for customer support and tickets management. BambooHR Read more…