Five of my FinTech clients lost some of their banking relationships this year, despite the fact that they had been partnering for 3 years prior to that. There were 2 main reasons for account terminations: FinTech startups commenced new activities with new clients and the banks refused to support these new financial Read more…
Over the past few years, there has been an increase in the amount of money that companies are spending on compliance, but this is not having its desired effect; there are just as many, if not more, compliance issues occurring. In today’s episode, I explain why the old top-down certification-based Read more…
Inquiries are okay, but nobody likes getting complaints from customers, and in this episode of Compliance That Makes Sense, I am going to share some tips on what you can do to avoid them. I use examples to explain why it is important to have simple, transparent T&Cs, and the upsides and Read more…
In this episode of Compliance That Makes Sense, I am talking about geo-expansions in FinTech, how to prepare for your expansion, what to have in mind, what the options are and how I recommend going about it. When I talk about geo-expansion, what I mean is that you have an Read more…
Welcome to the second installment in my mini-series on The Rise of Just in Time Compliance. Today I wanted to tell you my personal story about how I discovered the just-in-time compliance principles and how it completely changed my life. Rewind the clock back to 2016 when I was working Read more…
On this Compliance That Makes Sense episode, Yana is talking today about FinTech and Value Added Tax. Many Fintech companies in Europe and other places where there is an equivalent of the VAT ask her to confirm that Crypto and FinTech businesses are exempt. If you need a quick answer, Read more…
Yana shares her take on what is happening with the GameStop saga during January 2021 and why she believes that Robinhood actually did the right thing, even though their communication was hard to understand. Yana speaks about what she thinks happened based on the news and reports she had read Read more…
Compliance Officers are almost never promoted within their companies and have to change jobs to get ahead – it’s just statistics. Since I often help my FinTech founder clients to interview their compliance leaders and regularly give feedback about their existing teams, I think I have a perspective. Most compliance Read more…
In this episode, Yana will talk about what is safe to say and what isn’t safe to say about FinTech financial services, marketing, PR, communications, and its relation to compliance. Yana also discusses how to make or not make market predictions or how to avoid talking in a way that Read more…
Today, I wanted to warn you about some common mistakes that I see in many FinTech marketing communications and public statements (This is already above and beyond the basic requirement not to call yourself a bank of the future or a digital bank or a crypto bank without having a banking Read more…