Buy-now-pay-later (BNPL) services are a growing trend, with year-on-year growth in the sector over the next few years expected to be 15-20%! Despite the value that it provides to many retailers and their customers, the BNPL model also has a number of problems. In today’s episode, I’m going to explain why regulators are beginning to worry about it, and the changes that I expect to see take place in this industry in the future.

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Today’s episode:

• [00:47] What I expect the future to look like for buy-now-pay-later (BNPL) services.
• [01:24] How regulators deal with trends that are small and contained, in comparison to how they deal with trends that have gained major traction. 
• [03:45] The percentage of online shoppers who use BNPL services. 
• [04:30] Why the BNPL model came into being. 
• [06:15] Problems with the way companies are promoting BNPL services. 
• [07:36] The lack of regulation around BNPL services. 
• [09:30] An explanation of how BNPL services work. 
• [11:21] How paying with a credit card differs from paying via a BNPL service. 
• [14:01] How adding BNPL services is expected to increase a company’s revenue. 
• [15:11] Regulations that I expect to be introduced in the BNPL sector. 

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