Do you like to keep everything in house, or does outsourcing work better for you? Listen as Yana and Tom give their opinions on this and their insight into whether it is better to hire more employees or freelancers when your company grows enough that your current team can’t handle the workflow. Yana and Tom may not always agree, but they definitely keep it interesting, so tune in and let’s get started.

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Today’s Episode:

• [00:25] Good morning, glad to have you back with us.
• [00:34] Yana shares today’s topics.
• [0051] Tom believes that there will be bipolar opposite opinions on outsourcing.
• [02:32] Yana says that new startups should not outsource because their first customers are golden and you learn so much from them.
• [03:51] Tom agrees with Yana that you need to learn and understand your clients but if you find a good outsourcing relationship it can be a good option.
• [05:25] Yana speaks about hybrid outsourcing models.
• [06:14] Do you think that in some functions that outsourcing works better, like engineering or compliance?
• [07:00] Tom believes that having a virtual and a globally distributed team is an immense value add.
• [08:13] Yana gives an additional example of the value of having a virtual assistant.
• [10:18]  Invest the time upfront to make sure you have the right assistant for you and your business.
• [11:34] Yana speaks about having trial tasks when looking for an assistant instead of just an interview.
• [13:32] Do you agree that freelancing is sometimes promising and cost-effective sourcing and hiring channel?
• [15:00] Yana shares an example of where hiring freelance workers would be beneficial.
• [16:16] Tom is skeptical about the value-added when outsourcing.
• [18:03] Tom, is there anything we haven’t covered around outsourcing?
• [20:53] If your pricing model is skewed, your customer will optimize what they need.
• [23:20] Yana shares that your vendor or outsourced party has to see the value in continuing the relationship.
• [23:57] They like outsourcing and believe it is part of business as usual.
• [24:15] Bye, everyone, see you next week.

Show links:

• How to get in touch with us, if you’d like to tell your startup story: Yana on Instagram, Tom on LinkedIn