Many FinTech founders ask me the same question: What should a Consumer Protection or Consumer Rights Policy actually cover? My answer is that it should do more than list the rights customers have. It should explain how your business protects those rights in practice. A policy is only useful when Read more…
Before we dive into this week’s topic, I am bursting with impatience to tell you about my brand new FREE and BEST EVER training series for FinTech Compliance leaders. It’s all about how to get results and make progress and create lasting success. It’s all about how to work ON your goals and not Read more…
Consumer protection, especially in recent years and especially in Europe and the Western world, has become counterproductive. Some regulators believe that we don’t need more FinTech startups because we already have enough of them and because more startups may fail and hurt consumers. I disagree. We need more startups because many financial Read more…
So the doors to Compliance That Makes Sense Helpline are now open and we are accepting new participants. In January 2021, we will celebrate 2-year anniversary (can you imagine that!!!) and there are some clients who are still with us to date! Here is how you know if Compliance Helpline can actually help Read more…