Inquiries are okay, but nobody likes getting complaints from customers, and in this episode of Compliance That Makes Sense, I am going to share some tips on what you can do to avoid them. I use examples to explain why it is important to have simple, transparent T&Cs, and the upsides and Read more…
Let’s continue the conversation about compliance as a function and what are the main pain points experienced by the compliance profession these days. Based on my observations, they are: onboarding of corporate customers (e.g. legal entities or corporations) relying (or not relying) on technology (which results in a growing amount of Read more…
This episode of Compliance That Makes Sense was inspired by interactions that I recently had with two of my clients, both of whom were having problems with the compliance experts they had hired. The information I am going to share with you today will help you to avoid making the Read more…
Regulatory projects often take longer than you may expect, which can be very frustrating. In today’s episode of Compliance That Makes Sense, I am going to explain the various reasons that delays occur, and the circumstances under which you should expect these delays and prepare for them so that you Read more…
The main and the biggest vulnerability with SMBs (small and medium businesses) is their dependency on the founder, absence of succession planning, and running out of steam. SMBs are typically founded by strong and creative people, who have had for a while what seems like limitless energy and tons of Read more…
People randomly buy and sell BTC just because Elon Musk has a new tweet and I think it’s not just unfortunate, it’s a symptom of bigger issues to come. (Well, there is an argument to be made that Musk is the new Trump on Twitter, but that’s beside the point.) Read more…
Welcome to the second installment in my mini-series on The Rise of Just in Time Compliance. Today I wanted to tell you my personal story about how I discovered the just-in-time compliance principles and how it completely changed my life. Rewind the clock back to 2016 when I was working Read more…
Do you feel you are being taken advantage of and you have no job security? In this Compliance That Makes Sense episode, I want to start a new mini-series of episodes under the common theme of the rise of just-in-time compliance. I want to start the series by addressing some Read more…
Most compliance officers would agree that onboarding and reviewing corporate customers is one of the most painful and annoying KYC tasks ever. It takes forever, it’s confusing, and everyone involved (customers, UBOs, compliance officers, and relationship managers) hates every step of the process. BUT WHY? Why cannot we all simplify Read more…
Compliance Officers are almost never promoted within their companies and have to change jobs to get ahead – it’s just statistics. Since I often help my FinTech founder clients to interview their compliance leaders and regularly give feedback about their existing teams, I think I have a perspective. Most compliance Read more…